Deaf Services Center, ASL Interpreting and Captioning

Page 1

Page 2

Page 3

Page 4

Page 5

Page 6

Page 7

Page 8

HomeWhy Should I Use DSC for My Real Time Captioning Needs?In What Settings Can I Use Real Time Captioning?What is C-Print Captioning?How Does WORDFLY Work?Laptop RequirementsHow Do I Start?FAQPage 1

back to DSCPage 2Why Should I Use Deaf Services Center For My "Real Time Captioning" Needs? Administrators are able to log-in remotely to view and monitor live captioning from their own computers whenever they wish Technical support and training is included with use of services for both administrators and the students being served Text and font size/color are customizable to meet the visual needs and preferences for each individual student Class transcripts are provided to the administrator within 24 hours of each class for no additional charge Do not have to pay travel (portal-to-portal) time Only 1 hour minimums and all billing done to the quarter of the hour Minimal equipment maintenance – laptop and external microphone required.Hourly rate discount fee structure based on number of hours utilized each month No employee training required, or employee scheduling/coordination headaches No employee overhead or payroll expenses Cost effective alternative when live or qualified captionist and/or interpreter not possible

back to DSCPage 3In what settings can I use Real Time Captioning?Post-secondary classrooms and extracurricular activities Middle and high school classes and extracurricular activities Staff meetings Training sessions Public meetings/forums Workshops Teacher / Parent meetings Organizational meetings IEP meetings Orientation / Transitions meetings Telephone or web conferences/Workshops Guest speakers...and many others. Call or email us to discuss your specific needs.

back to DSCPage 4What is C-Print ® Captioning?C-Print ® is a computer-aided speech-to-text real-time captioning system that was developed at the National Technical Institute for the Deaf (NTID), a college of Rochester Institute of Technology (RIT), as an access service option primarily for individuals who are deaf or hard of hearing. C-Print ® can be used in educational settings, meetings and workshops and with individuals with other disabilities. A trained C-Print ® captionist produces text through abbreviated keyboard typing. In general, C-Print ® provides a meaning-for-meaning translation of the spoken English content. American Sign Language (ASL) interpreters similarly provide a meaning-for-meaning interpretation from spoken English to ASL. C-Print ® captionists provide comparable meaning-for-meaning translation from spoken English to text which enables individuals to have access to communication visually rather than through auditory means.

back to DSCPage 5How does WORDFLY work?Deaf/Hard of Hearing consumer is in his/her meeting as normal with a laptop computer, and sets up in the vicinity of the speaker, connecting an external microphone to their computer. After setting up their laptop, the attendee logs into the online “classroom” via the internet, using a provided email link.As the speaker/instructor speaks, the voice is being sent via the internet to the captionist who is offsite.The captionist then captures the spoken word in C-Print ®. The attendee, being logged into our website, can view the captions being produced by the captionist. This gives him/her full access to the communication in the room.

back to DSCPage 6Laptop requirements for WORDFLYHigh Speed Internet Access, Either Wireless Or Ethernet BasedLaptop must have internal sound card and working microphone jack in order to receive audio from the external microphone and transmit to the captionist. Internet Browser Internet Explorer6/7 (Recommend ActiveX be enabled for Internet Explorer) Firefox 2 Mozilla 1.7 or higher Nestcape 8.1 or higher (I) Note- Vista supports Internet Explorer 7 and Firefox 2 browsers only JavaScript and cookies needs to be enabled Windows Based Laptop Requirements: Windows 98 through Windows VistaMac OS X 10.3, 10.4, 10.5 operating systems (Power PC/Intel)Safari 1.3 (Mac OS 10.3)Safari 2.0 (Mac OS 10.4)Safari 3.0 (Mac OS 10.4, 10.5Firefox 2JavaScript and cookies need to be enabledRequires Apple Java Runtime Environment (JRE) 5.0 or higherMac Based Laptop Requirements:

back to DSCPage 7How do I start?new requestor applicationThank you for your interest in our services. Please complete our New Requestor Application and return to us via fax or email as soon as possible. We will contact you to explain our valuedriven fee structure and Wordfly terms and conditions with you. Policies:Clients must directly inform the WORDFLy Coordinator of any changes, additions or cancellations. We are unable to process schedule changes made through a captionist or the consumer(s). Transcripts will be made available directly to the Client online within 24 hours of the assignment. The Client decides how the transcripts are distributed to the consumer(s). Please inform the WORDFLy Coordinator of any issues as soon as possible in order that we can quickly work towards a satisfactory resolution. There is a one-hour minimum charge on all assignments. Billing beyond an hour is in quarter hour increments. Cancellations within less than 24 hours of appointment time will be charged the equivalent of one hour. During an assignment, if the consumer decides to dismiss or waive the captionist early, services will only be billed for the time actually utilized, subject to a one hour minimum.

back to DSCPage 8Page 1click on any of these Frequently Asked Questions to get an instant answer.Page 2Page 3Page 4Page 5Page 6Page 7Page 8Page 9Page 10Page 11Page 12Frequently Asked Questions- Why would someone want to use remote services instead of live services?- What kind of internet connection is needed to use remote captioning services?- Some other reasons that remote services have been incorporated as an accommodation option include:- What equipment would I need to use remote captioning services through WORDFLY?- How is the audio from the speaker sent to the remote captionist?- Who can benefit from using remote captioning services as a communication accommodation?- What quality control mechanisms are used to ensure the highest quality of services are provided?- What happens in the event of technical problems?- Can users receive a copy of the transcript?- Can you provide captioning services for pre-recorded materials such as MP3, DVDs, CDs, online files, etc.?- Are WORDFLY services cost effective and affordable?

back to DSCback to DSCnew requestor appDeaf Services Center I info_deafservices.net4939 Jamestown Avenue, Suite 101 I Baton Rouge, LA 70808 I Phone: 225.756.5339 I Fax: 866.775.1611 I VP Number: 866.954.00294640 South Carrolton Avenue, Suite 120 I New Orleans, LA 70119 I Phone: 504.302.4389 I Fax: 866.775.1611 I VP Number 866.929.0141Copyright © 2011 WORDFLY, a service from Deaf Services Center. All rights reserved.No portion of this site may be reproduced in any manner without the prior written consent of Deaf Services Center.Notice: This Web site does not sell or otherwise transfer email addresses to others.site designed by: Moore By Design I Powered by WIX